41.3% of sales in e-commerce portals in China in 2014 were fake or low quality, according to an official report submitted to the People’s National Assembly (PNA Legislative) quoted by the official newspaper China Daily.
The document also showed that Chinese consumer complaints related to Internet sales quadrupled last year compared to 2013 to reach 77,800, which represented 92.3% of total claims.
Only 58.7% of the investigated products meet the quality standards and were authentic.
The report, to monitor the implementation of the Law on Protection of Rights and Interests of Consumers, was presented Monday at a meeting of the Standing Committee of the ANP.
“Ignoring the rights of consumers and sell fakes are notorious elements of the online trading industry,” said Yan Junqi, vice president of the Standing Committee of the ANP, was quoted by China Daily.
Legislative research showed some cracks in a sector in full swing last year increased its sales by more than 40% and a turnover of 2.8 trillion yuan (442,000 million, 402,000 million euros).
The document also gathered that the Chinese Ministry of Commerce considers that the sale of fake and shoddy products are the main concerns of the sector.
Last January, a study prepared by the State Administration for Industry and Commerce and the China Consumers Association said that 41% of the products sold by major Chinese online shops was false.
That work resulted in an angry protest leader e-commerce market in China, Alibaba, and exchange of accusations between the company and the country’s authorities which resulted in an agreement to tighten control over counterfeits.